Daywink Support

Daywink is operated by Qilong Liu. Need help with the app, a purchase, privacy, or a technical problem? Email support@daywink.app.

Purchases

You can buy, restore and use Premium and Wink credits without creating or signing in to a Daywink account. Apple handles payment through your App Store account. After reinstalling or changing devices, use the same App Store account and choose Me → Restore purchases. This restores eligible subscriptions and reconnects the remaining server-side purchased Wink-credit balance; it does not issue a purchased pack twice. Premium Monthly includes 55 Wink credits per subscription cycle; included credits reset at renewal and do not roll over. Eligible new subscribers may receive the first 7 days free when Apple offers it, followed by automatic monthly renewal at the displayed price. Manage or cancel subscriptions in Apple Account subscription settings. The 275-Wink-credit pack is a consumable: each purchase is manual, never renews or charges automatically, and purchased credits do not expire. Daywink sign-in remains optional. Existing account-only balances remain available when signed in to their original account; only verified purchase entitlements and balances can be restored without that account. If Apple has charged you but delivery is pending, retry restoration instead of buying another pack. Apple manages billing and refund requests.

Moving your local data

Use Settings → My data → Export my data, then import that file on the new device. Store the export securely because it may include diary entries and garment photos.

Outfit temperature

The current release does not request or transmit your device location and does not contact a weather service. Styling advice uses an on-device seasonal estimate based on the selected region and current month.

Cloud AI requests

Cloud AI providers may process the content shown on a feature's confirmation screen to provide, secure and troubleshoot the requested response under their applicable terms. Daywink does not write ordinary AI conversation text or submitted images to its operational database.

Wink credits and interrupted answers

Text conversation costs 3 Wink credits, an image question costs 5, and a styling or full master report costs 30. The app shows the price before sending and deducts credits only after a valid answer is generated. A report may take about 1–5 minutes; keep the page open while it is being prepared. If the connection is interrupted, recover the same request instead of sending a replacement. A generated answer can be recovered by its original authorized account or installation for up to 24 hours without charging twice.

Color wheel

Premium members have unlimited gesture and tap spins without spending Wink credits. Nonmembers spend 1 Wink credit per completed spin. Opening the camera or cancelling before completion costs nothing. Gesture recognition stays on device; camera frames are not saved or uploaded. Camera access is optional, and you can tap to spin instead. Open Explore → How to play to review the steps.

Privacy requests

If you created a Daywink account, use its in-app account screen to initiate deletion. Account deletion does not automatically erase the profile, diary, saved readings or wardrobe files stored on your device; remove them with the app's local-data controls or by deleting the app. You can also email us for access, correction or deletion help. Daywink does not require an account for its core features, so for pseudonymous installation records we may ask for limited technical information to locate the correct record.